- Is this compliant? Will you text my customers without permission?
- No. We only ever message your own, consented list, and no text can go out until it clears the written-consent, Do Not Call and reassigned-number checks. Every AI call says it's an AI, that it may be recorded, and how to opt out. STOP (or PARAR, in Spanish) is honored right away, and we keep the consent records.
- How is this different from the other AI phone tools?
- Many report calls answered and appointments booked, and stop there. We follow each booking through to whether it held, and puts the invoice total you enter against it. Your dashboard shows booked, held and dollars, and you can run a monthly report from it at any time. The consent and opt-out checks come at no extra charge. Texting your customers needs carrier registration under your business first: we pass the carriers' registration fee through at cost, and get your OK before we register.
- Does the AI actually talk on the phone?
- Yes. One AI receptionist answers in a natural voice and answers the caller's questions from the facts you give it about your business. It offers open slots and books the appointment, or takes a callback request, then emails you the details (and texts you too, once your texting registration is approved). If a caller mentions a gas smell, carbon monoxide or a fire, it tells them to leave the building and call 911. You can talk to it right here on this page, no signup needed.
- Will it book onto my real calendar and tell me when a lead comes in?
- Yes. It books onto your connected Cal.com calendar, and when an appointment books or a caller needs a person, we alert you. Email works from day one. Text alerts start once your texting registration (A2P 10DLC) is approved, with email as the backup.
- What if I don't use a CRM, or I use ServiceTitan / Housecall Pro / Jobber / a real estate CRM?
- Either way works. Today we send bookings, new leads and call events out through a signed webhook that Zapier, n8n or Make can pick up and pass on to your other tools, and we have built-in Slack alerts, a GoHighLevel connection and Cal.com booking. Housecall Pro has a direct connection in beta; bookings reach Jobber and ServiceTitan through your own Zapier. Real estate CRM connections are on our roadmap. If you use a spreadsheet or nothing at all, it runs fine on its own.
- Do I have to learn new software?
- Not much. You set it up yourself in a guided wizard that drafts your questions for you, and a person on our team helps with the parts that need one: carrier registration for texting, connecting your calendar, and going live. After that it runs on its own, and your dashboard shows what was booked and what held.
- What does it cost, and what if an appointment doesn't hold?
- A $49 monthly base, which includes your own local phone number, plus $0.12 per voice minute and $0.03 per text segment we send to your customers. Talk time on a call transferred to your team is billed at $0.12 a minute, the same as any call minute. There's no setup fee. You can build and test it in your browser for free, with no card. The free trial on a real phone line needs a card and lasts 14 days or 100 voice minutes, whichever comes first, with nothing charged. A 3- or 12-month plan saves 15% or 30% on the base; usage rates never change. Calls that don't book are billed the same way as calls that do. We don't bill calls under 15 seconds, calls where the caller never says what they're calling about, calls our spam screening flags, or calls the receptionist identifies as a robocall or a sales pitch to your business. If one ever shows up on your statement, tell us and we'll credit it. What we report is which appointments were booked and which held, and we never bill on revenue.
- Which businesses is this for?
- It started with home services like HVAC replacement and roofing, where a single job can be worth thousands of dollars. It also suits real estate teams and other businesses that live on inbound leads and fast follow-up. We stay out of healthcare for now, since that brings HIPAA into the picture.
